Customer Promise

About Us

DB Works ltd is a family run business run by father and son. We have over 30 years experience and have gained many qualifications to support our growth in the company. We are fully insured and we pride ourselves in being honest, reliable and hard working.

Our reputation has grown and grown over the years within the local community and we have worked for many local people. We are KCC registered and are proud members of Checkatrade.

Our friendly and reliable team work closely with customers having a great standard of communication. We only use high quality materials to ensure a top quality job.

Contact us today for a free, no obligation quote.

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Our promise to the customer

We give driveways a 5yr guarantee for the structure and the foundation of the drive.

Patios come with a 1yr guarantee:

Unfortunately patios are structured differently to driveways and we cannot guarantee that bad weather or ground movement wont affect the patio, however we will always be contactable if this occurred.

We would honour the first year and thereafter we would assess the damaged area to identify what needs to be repaired and discuss accordingly.

please note: guarantees are for the structure and not the product, products would need to be taken up with the supplier. We will be happy to liaise with this.

care and maintenance

It is the customers responsibility to maintain work that has been carried out, for example;

Turf:

We advise that turf should be 'well' watered everyday soaking the turf. Should prevent walking on the turfed area to avoid levels being disrupted and wait 4-6 weeks for the first cut.

Patios:

We advise that when jet washing a patio, the pointing is avoided as the jet wash weakens this area causing loosening of the pointing and water sitting under the slabs. This can expand if it freezes causing disruption to the foundation.

Driveways:

Block paving especially, if jet washed will need re-sanding with kiln dried sand to prevent movement and weeds sitting it the gaps between the blocks. We suggest it is always good to re-sand the drive once settled to maintain a good finish. This can be left on site for later maintenance if discussed with one of the team.